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FAQs

DO ORDERS SHIP FAST ENOUGH FOR HALLOWEEN?

Yes, orders ship fast. Most leave our warehouse within 1 business day and arrive in 3-5 business days. To receive by Halloween (Oct 31), we recommend Ordering by October 24 with Standard Shipping, or selecting Expedited at checkout through October 29. You'll get tracking as soon as it ships

HOW DOES THE MISTING EFFECT WORK ON THE SKELETON CAULDRON?

The cauldron uses an ultrasonic mister that turns water into a cool, rolling fog. No heat or chemicals involved. just add water to the basin, plug it in. and the built in LEDs give the mist its eerie green glow. Safe, simple and perfectly spooky for Halloween displays.

IS IT OUTDOOR FRIENDLY OR SHOULD I KEEP IT INSIDE?

The cauldron is designed primarily for indoor use. you can place it outdoors for short periods during Halloween. But it should be kept in a covered dry area for best results and longer product life.

IS THE SKELETON FIXED IN THE CAULDRON?

The skeleton is not permanently fixed in the cauldron, giving you flexibility to style your display. you can place it sitting inside leaning out over the rim. or even positioned at a different angle to enhance the spooky effect.

HOW CAN I TRACK MY ORDER?


To track your order, simply head to the confirmation email you received after placing your purchase—it should include a tracking link or number. Click the link or copy the tracking number into the shipping carrier’s website (like USPS, UPS, FedEx, or DHL) to see the status of your delivery. If you created an account during checkout, you can also log in on our website to view your order history and tracking updates. Please allow 2–5 business days for processing before tracking becomes active. If your tracking information hasn’t updated or you have questions, feel free to contact our support team—we’re here to help.

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